Skier Centric Service

Shipped with love and meticulous attention to detail. Salt Lake City, UT. Photo: Pep Fujas (@pepfujas)

This time of year, dreaming about skiing is a necessary and expected activity. We fantasize about coming storms, envision the perfect turn, and maybe even set a few goals if we're feeling ambitious. This process is fulfilling in its own right, and serves as a way to tune our minds for the experiences that lie ahead. 

Less exciting are the necessary tasks - tracking down the right bindings, evaluating out your budget, trimming skins, waxing skis, getting bindings mounted, and mulling over what setup will best suit the season's ambitions.  

At the end of the day, THIS is what counts. Teton Range, WY. FOW: Pep Fujas // Photo: Ken Etzel (@ken_etzel)

We exist to minimize those steps that lie between dreaming and skiing, so we do everything in our power to get you from fantasy to the trailhead in as few steps as possible. Here’s how it all goes down:

Message Us on Live Chat: Getting your gear questions answered in a timely fashion has never been easier! Click the Live Chat box on the left side of any page on our website, and we’ll respond immediately during business hours. If you’re outside business hours, you can still shoot us a note, and you'll typically get an email response the next business day.

Use Our Ski Finder: Never question whether the setup you bought is right for you. Take just two minutes to use our Ski Finder tool, and receive an expert setup recommendation, based on where you ski, how you ski, and what you intend to do this season. If you're torn between two options, we'll even chat with you on the phone to get to know you better. 

Ski Kits: Ski kits are the perfect way to accessorize your setup with proven gear, designed and tested to take you as far as your skillset allows. Our ski kits are hand-picked by our team of FOWs after a season or more of product testing, and optimized for the specific uses we find our community seeking out. Whether you're pursuing mountaineering objectives, doing some freeride-focused touring, or dipping in and out of the resort boundary, we've got a setup made with you in mind. 

The Mountain Messiah kit features some of our favorite gear for late season ski mountaineering, with $333 off MSRP. Some miracles have to be seen to be believed.

Free Binding Mounting Service: Just provide your Boot Sole Length (BSL) and we’ll get you set up with any binding in our webstore. Want a custom mount point? We’ll do that too!

Custom-Cut Skins: Never struggle with a dull skin trimmer again. Add skins to your skis before checkout, and we’ll pre-cut them to your skis before we ship. 

Free Shipping: We don’t like hidden costs either. So we ship via UPS Carbon Neutral at no additional cost to anywhere in North America. If you live abroad, shipping is always a flat rate of $100, tax and duty free. Finally, if you're in the Salt Lake City area, we offer local pickup free of charge. Come down and grab your skis directly from where they were made!

Backcountry Essentials: Bindings, poles, crampons, and more! Like our ski kit packages, our backcountry essentials are hand-picked by FOWs and available for you to create a custom gear package of your own.

Love It or Return It: We make skis that we love to ski day in, day out. We’re confident that you’ll love them too. If you have any issues with your WNDR Alpine skis, our Love It or Return It policy guarantees that you can return your skis for a full refund after trying them for a short period. It’s risk free!

Jeremy Handly heads up our Skier Service division with an undying passion for getting you on the mountain with a smile on your face. Salt Lake City, UT. Photo: Pep Fujas (@pepfujas)

“Working at a brand that makes a product where there's a real emphasis on performance, as well as the footprint it has on our backyard, is all time. But helping others to share in the joy of sliding down mountains is really the most rewarding part of it all. There’s nothing better than hearing back from new members of the WNDR community, on or off the hill, about how much they loved their first lap! It just makes your day and keeps you going."

-Jeremy Handly, Skier Service 

SKI FINDER

Our ski finder is not an algorithmically generated response. We seek to get to know you for the skier you are, and give a recommendation accordingly - human to human!

ASK US ANYTHING