SHIPPING POLICY
GENERAL SHIPPING INFO
Insurance: For your peace of mind, all shipments are supported with an automatically opted in insurance policy provided by Route at checkout. The rate for orders under $100 USD is $0.98 and 2.5% for orders over $100. This expense ensures the shipment is protected in the event it becomes damaged in transit, lost or stolen. If you choose to opt out of the Route coverage at checkout, your shipment will carry only the default coverage by UPS, which is $100 per shipment. Route supports all destinations we ship to. WNDR Alpine is not be responsible for any lost, damaged or stolen shipments.
Carbon Neutral: All shipments via UPS are sent carbon neutral.
In-Stock Products: If placed early enough during business day, will ship same day (excluding weekends) or the business day after you place your order. Items not in stock, will ship 1 day after item becomes available.
Pre-Order Products: Ship on the date found in product description on the product page. Your total order will ship on the date when all products on your order are in stock. (To ship on separate dates, place separate orders.)
PO Box: Only accepted for orders containing only clothing & sticker items, as well as anything being shipped via US Postal Service. For all other orders we need a physical street address to ship via UPS.
Tracking: Will be emailed to you within 1 business day (excluding weekend orders) after you place your order, if all items are in stock.
Signature Required: No signature is required for delivery, so leave a note on the outside of your house if you want the shipper to leave in a specific place when you're not home. If you would prefer to have a signature required, please leave a comment with us on your order.
International Duties & Taxes: All paid by WNDR Alpine. No additional taxes are due to carrier upon delivery.
US State, County and Local Sales Tax: Charged in Utah, California, New Mexico, Kansas and Minnesota. Amount varies based on zip code.
Tracking Available: All UPS shipments (all ski & board orders ship via UPS); USPS Priority Mail
Product Origin: Salt Lake City, Utah, 84101 USA
UNITED STATES (Lower 48)
ORDERS OVER $100: FREE SHIPPING via UPS Ground within 3-6 business days.
ORDERS UNDER $100: USPS 1st Class Mail (< 1lb) within 3-6 business days or USPS Priority Mail (>1lb) within 2 to 5 business days
- $6 for orders under $25
- $8 for orders $25 to $50
- $10 for orders $50 to $75
- $12 for orders $75 to $99.99
- $25 for orders UNDER $200
- $50 for orders OVER $200
ALASKA
- $20 for orders under $100
- $50 for orders over $100
CANADA
ORDERS OVER $100: FREE SHIPPING via UPS Standard within 5-7 business days.
ORDERS UNDER $100: $15 shipping, arrives 5-7 business days
EXPEDITED SHIPPING: Arrives 3-5 business days
- $25 for orders UNDER $200
- $50 for orders OVER $200
REST OF WORLD
FLAT RATE SHIPPING: Usually arrives 5-8 business days. Please only use physical addresses, no PO boxes. All UPS shipments are sent DDP (delivered duty and taxes paid).
- Orders under $100 - $35 via USPS Priority International
- Orders $100 to $599 - $50 via UPS Worldwide Expedited
- Orders $599 to $999 - $75 via UPS Worldwide Expedited
- Orders $1000 to $1800 - $125 via UPS Worldwide Expedited
- Orders over $1800 - $200 via UPS Worldwide Expedited